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Written by a NHS patient
5th December 2024


So I have been in the Princess Royal Hospital in Farnborough a few times. The last time that I attended was two days ago. I am still in hospital since then but thought that I would use my time in bed to write this review. I have noticed that on this occasion in particular, everyone from the consultants right to the cleaners have been nothing but polite, friendly and caring whilst maintaining their professionalism. The thing that struck me the most is how clean the hospital has gotten. They even woke me at early hours in the morning to clean the floor of the room that I was in. Trust me , I have been in some dirty hospital and wondered what happened to the days when you would walk into a hospital and it would smell of bleach. Princess Royal has not disappointed me one bit in the least. My only sadness about my visit was to watch the staff rushing around on their feet and wondering if they will ever take a break. To watch in A&E certain members of the population attending this hospital and behaving badly. I don’t think that the other patients or staff should have to put up with this sort of behaviour. Having said that, the staff seems to manage around them to continue with their work and even treat those people with gentleness and politeness. I think that all the staff should be paid very well for the amount of work and dedication that they put into their job. Well done Princess Royal.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe