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The Portland Hospital

205-209 Great Portland Street, London, England, W1W 5AH
 
1 2 3 4 5 20 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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1 2 3 4 5
Written by a private patient
25th August 2023


N/A

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1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
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1 2 3 4 5
Written by a private patient
13th February 2023


Excellent care during pandemic times

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
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1 2 3 4 5
Written by a private patient
29th December 2022


The Portland Hospital exceeded all my expectations with every visit. I remain deeply grateful to all the clinical support nurses and Front of House team. Thank you for your exceptional care.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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1 2 3 4 5
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1 2 3 4 5
Written by a private patient
8th November 2022


Friendly staff.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
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1 2 3 4 5
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1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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1 2 3 4 5
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1 2 3 4 5
Written by a private patient
22nd March 2022


The staff were amazing at the Portland. The play specialists especially Clara was great with my daughter at explaining to her what she was about to go through and bringing her toys/stickers to keep her entertained throughout her stay. Pip did her observations and was great at interacting with my 2 year old so she felt very comfortable with her. All the staff listened, were patient and made us felt at ease as parents.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
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1 2 3 4 5
Written by a private patient
18th March 2022


Clean and Tidy, Staff were welcoming and friendly.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
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1 2 3 4 5
Written by a private patient
19th January 2022


I had a gynaecology check-up. They do not have a gynaecological chair!!!! Doctor really heart me. I was in pain during and after the check-up. I am very disappointed by the facility!! And, I am not going back to the same doctor for check-up.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
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1 2 3 4 5
Written by a private patient
13th August 2021


I recommend you do your research before staying at Portland Hospital & Harley street clinic. I have experienced so many life treating errors & medical negligence I am blessed and lucky to have escaped serious happen. All my bad experience has been raised to management & CEO but 4 months on still waiting for the outcome of the investigation report which has been postponed 4 times. My hope is that the errors I faced doesn't happen to another patient.Thanks

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Report this review
1 2 3 4 5
Written by a private patient
21st May 2021


Our recent experience visiting The Portland Hospital for our eighteen-month-old sons’ surgery was excellent. We felt safe and guided at every stage. The staff were caring and empathic towards both myself and my son. I am pregnant and they made sure I was well looked after at the same time as taking exemplary care of my son. Before the planned date of surgery I received calls from the preadmissions team explaining everything we needed to do and what to expect thoroughly. I found this very reassuring at a time when we were anxious about the upcoming surgery and the nurses on the phone were kind and professional at all times. Pip our dedicated nurse and Lauren our play therapist were amazing. They listened carefully to me to understand what our needs and preferences were. The catering staff and porters were also brilliant with both my son and I, making sure we were comfortable and had everything we needed. When my son was recovering from surgery and sleeping, the man from catering who brought our food to our room was so concerned that it would get cold before he woke up. He offered to come back and warm it if it was cold when he wanted it. As it happened, he woke shortly after that, so we did not need him to warm the food in the end. We received a call from our nurse Pip two days after surgery to find out how we were doing, this was a lovely personal touch that we greatly appreciated. We would not hesitate to come back to The Portland Hospital if the need should arise.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
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1 2 3 4 5
Written by a private patient
5th May 2021


Staff friendly, helpful and professional. Hospital very clean.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
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Short link to review The Portland Hospital: http://iwgc.net/eb494