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26th October 2021


Excellent care once you are their but totally dreadful communication. I was correctly discharged waiting the results of microbiology tests that would determine my antibiotics with the arrangement that I would be contacted on the Tuesday (these drugs were important for the treatment of a serious infection). No appointment was made, message were not returned and I had to go down to the hospital at 4pm to get to speak to anyone. Only then was I given a prescription but too late for any pharmacist to supply the medication for that night. The antibiotics require me to have blood tests every 2 weeks. I have now had 2 sets of blood test and no results (second test was last Monday).

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe