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Written by a patient
30th July 2020


In February the 25th, 2020, I had a minor surgery at the Mcindoe centre. I was tested for RMSA as routine some days before, and resulted negative. I then took an MRSA test after less than a month, and resulted positive. Notably, I didn't travel and neither see anyone during those weeks, also due to the lockdown measures. There is no doubt I took MRSA at the Mcindoe. I called them to inform them, and also emailed them, and had no reply whatsoever - I knew they were going to be used for NHS procedures during the pandemic, so I felt it was important for them to know about it. I wouldn't trust the place as clean enough for surgical procedures, and also I was very disappointed by their lack of responsiveness following my email and call.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff