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Written by a patient
17th November 2018


I found this hospital to be very modern and the staff were a lot more straightforward than those at the General that I had just spent a week in when giving birth to my daughter. Firstly, taking my daughter to the A&E was an amazing experience as we were pushed to the beginning of the queue as she was a baby and then the facilities were incredible and way beyond what I had seen at the General. The nurses and doctors that we had seen were all welcoming and friendly and made us feel at ease during our time here. There were 2 really nice ladies in Ward 14 that assisted us to ITU B and made us feel very relaxed considering we were tense and on edge as we didn’t know exactly what was wrong with our baby. Then being in Nursery D, Amie and Julie were absolutely amazing and spending 2 days with them was such a relief because we had the same people each time and we managed to have a relationship with them that made the environment so much easier to be in and i felt extremely relieved knowing everytime i left my daughter, she was in their hands and i knew she would be completely cared for and looked after. Then on our last day, Doctor Obi was amazing and had us discharged and made us feel extremely comfortable and provided me with the best information possible that I had yet to receive from any of the doctors or nurses since being admitted to the hospital on Tuesday - it is now Saturday and he was the best doctor I had seen by a mile. However, all the staff that I had encountered were still amazing at the Royal compared to the General and I am so glad we came into the Royal because I don’t think we could have received better care anywhere else.

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