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The Leicester Royal Infirmary

Infirmary Square, Leicester, England, LE1 5WW
 
1 2 3 4 5 50 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a NHS patient
30th April 2021


I was treated really well by everyone I saw during my visit to this clinic, they were all most helpful and friendly. ( previous visits to this hospital have been less impressive) Excellent service from all concerned.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
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1 2 3 4 5
Written by a NHS patient
27th April 2021


The staff at LRI were doing their best under a consultant that doesn’t give you confidence

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
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1 2 3 4 5
Written by a carer
4th September 2020


Lack of communication Left hand not speaking to right Mixed messages Matron did not know my father on HER ward. Dr did not speak to us even after waiting 2 hours for him!

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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1 2 3 4 5
Written by a patient
2nd September 2020


During the Covid19 I found the TIA/DVT CLINIC well prepared, clean, well signed for personal distancing, both on thr floor and walls, and the seating area well signed, although the was no one sanitising the seated areas

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
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1 2 3 4 5
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1 2 3 4 5
Written by a patient
30th June 2020


Hospital is fine and the staff i dealt with during appointments were nice and helpful. However what is disappointing is the pace at which paperwork is dealt with by certain teams. After several calls from my daughter to chase medication which had arrived into the country form abroad for my terminal illness, it took nearly 2 months plus to have the medication dispensed. I cannot say for sure but I do believe some of the delay was due to sheer lack of motivation on the parts of some of the pharmacy team. Phone calls were passed from one department to another, one pharmacy team to another only to still have no luck. Appreciate everyone is busy, but for myself and my family , this was not helpful.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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1 2 3 4 5
Written by a patient
29th June 2020


Positive experience

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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1 2 3 4 5
Written by a patient
28th June 2020


I was on Ward 9 at LRI for 6 days. My care was very good and all of the staff were extremely kind and very efficient.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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