the-leicester-royal-infirmary

The Leicester Royal Infirmary

Infirmary Square, Leicester, England, LE1 5WW
 
61 reviews

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Written by a NHS patient
24th October 2023


My mum took herself to here as an emergency and good job she did as she needed an urgent operation on her bowel. The care was very good in intensive care but she was soon rushed out of there way to quickly to make room for others. Her care as soon as she left IC was appauling, she would be left for hours and hours with no one tending to her, if she asked for anything it would take over 2 hours to come. She had random drains in her stomach that no one knew what they were for, leaking fluid everywhere and she was just given a towel to sit on. The surgeons that saw her for her aftercare were extremely rude and condescending. I was so worried that she would die there from a blood clot with no one attending to her that I had to ring the main staff nurse. Everytime i visited nurses were just sat around, drippy as anything, chatting away. I would plead with them to see my mum who was lying there in her own waste in agony and honestly it was like no one gave a damn. She also caught covid there and was moved to a rehibiliation hospital in coalville that was amazing, but she brought Covid to their ward because LRI never checked my mum for this before moving her over. This gave them much more cleaning to do once my mum was with them. I see why so many people die here, the lack of empathy and care is below the lowest standard, go private if you can and never come here. You'll leave with more issues than when you came in. I am disgusted that these standards remain in this day and age

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Written by a NHS patient
12th June 2023


Waited 3/4 hours for a scan, ambulance did not arrive for pick-up another 6 hours later. Nothing was offered to an elderly patient who was going in and out of fainting.

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Written by a NHS patient
20th April 2023


I had my surgery and respective aftercare at Leicester Royal Infirmary, the staff there was very warm and professional in all aspects of my care which gave me full confidence in treatment being provided.

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Written by a NHS patient
18th November 2022


I had to wait 7.5 hrs for the tramadol that the surgical team said I needed I was deeply upset and asked to come home

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Written by a NHS patient
31st July 2022


Thank you so much for taking great care of my Mum over the weekend. Paramedics Libby, Drew and student Ellie were just fabulous with her. My Mum is 82 and hasn’t been in hospital for over 40 years and they were very kind and patient with her explaining all her options and helping her feel confident that a trip to hospital was the best decision. We had the obvious predicable waiting yet all the team were so kind and made sure she was drinking and eating for the hours we were there. Blue team on Saturday evening you were excellent! Both my Mum and I felt she was treated very thoroughly with kindness respect and care. She feels much better today thanks to you all. X

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Written by a NHS patient
23rd February 2022


I cannot highly praise the tia clinic enough. From the receptionist to all the medical staff and Kashif musarrat the consultant. Everything went smoothly and each step was fully explained to me. Thank you all.

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Written by a NHS patient
10th February 2022


Exceptional care in the TIA and Minor Stroke Clinic Very informative Consultant.

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Written by
16th December 2021


thanks for your help and all you do.

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Written by a NHS patient
9th September 2021


I fell off my horse 2 weeks before I went it. I was blue lighted to Walsgrave, when it happened because it was a trauma unit, but was sent out with no aftercare at all with two bleeds on the brain! I live in leicestershire so decided to go in....started in eye casualty as my right was shut and seeing double. I spent two days in there and the care was amazing very thorough I believe, so from eye casualty I went to get Prisms on my glasses that have helped with the double vision, then I went to GPAU and had test after test, MRI Scan, CT Scan with and without dye, porters taking me to departments never being left. I have been discharged now as they feel it’s the right thing to do, but can call anytime if needed. I just have to wait for the bleeds to go down. Well done all of you I certainly feel happy to be at home and resting on your advise.

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Written by a NHS patient
11th August 2021


This morning I had a mole removed by a team for whom I have the highest praise. The mole was in a difficult area of my foot and the staff took so much trouble to remove cauterise and stitch the wound. Everyone from the supervising doctor to a health support worker were professional and supportive. Dr Ismail worked with skill and dedication and the health support worker, who was observing on a study day, took the time and trouble to find a wheelchair and take me to the car. I cannot thank them enough.

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