Reviews
Reviews
Suprb facility
I was very pleased with the service we received from the hospital, the staff/team are very supportive.
i recently had emergency care an an emergency brain operation here. i received wonderful care from all staff.
Great exprience at JR today.
Efficient day eye surgery unit .. ready fir home by 3.30 after cataract surgery .. exoldbatiobs great
I was referred by my optician to the Eye Hospital as a walk-in patient. From the reception staff, through the triage nurses to the consultants who looked after me, everyone was calm, professional and caring, taking the time to explain what was happening to me. I was also impressed by the nurse who gave us patients who were waiting an update on where in the queue we were and when we would be seen. It was very efficient.
This doctor made me feel safe as he made me feel like I could trust him. He listened to what i had to say and explained everything well so I could understand how I can help myself
Wonderful staff and amazing care..can only say that i had an excellent exoerience
Hospital care is excellent , access is to the hospital on clinic days leaves a lot to be desired. 45 minutes from northern by-pass to the hospital entrance to be dropped off
should be improved even ambulances and buses are held in these queues.
Pharmacy also needs improving, collection of drugs can take an hour. There seems to be a failure of communication between wards and instruction to pharmacy, in my case I was operated on December 15th in Lichfield day Centre on leaving was told eye drops would be ordered and for me to collect from Lichfield ward on the 19th no one on Lichfield could find the eye prescription or confirm the order, so returned to eye clinic for a prescription to be written and a further hours wait at the pharmacy.
Very professional even under pressure