The James Cook University Hospital

The James Cook University Hospital 2025-06-20 Person 5 5 0

I was very pleased with the care and attention I received

The James Cook University Hospital 2025-06-19 Person 3 5 0

Some issues with communication between nurses

The James Cook University Hospital 2025-06-19 Person 4 5 0

The nursing staff are a credit to the hospital.

The James Cook University Hospital 2025-06-13 Person 5 5 0

Very friendly and professional service giving me peace of mind about my pain free procedure

The James Cook University Hospital 2025-06-12 Person 5 5 0

I chose James Cook vs private hospital for my op due to specialised equipment being available for the surgeon which wasn’t in private hospital . The care was very good with all staff being professional and respectful. The ward was busy so my only issue and as I was only staying one night not major was overnight admissions which meant that it was noisy and not easy to rest . However I’m not sure what the solution would be? I also wasn’t offered pain relief and had to request it when required. It was then brought to me fairly quickly . Food options were good and quality also not bad Discharge process was slow with a long wait for medication’s from pharmacy I wouldn’t hesitate to recommend the hospital

The James Cook University Hospital 2025-06-12 Person 4 5 0

I have just had laparoscopy surgery. As soon I said I’d like to be discharged (but explained it would take my husband 1.5 hours to drive to the hospital to get me) I felt like I was just turfed out of the bed into a chair which was very uncomfortable for me. It was a long walk from the ward to the car park and I was not offered a wheelchair. I also left with no leaflets on after care, I had to proactively ask when and how I shower, when do I change dressings etc but I’ve not been told when I can exercise, how much I should be moving, when I can be intimate etc. Also what was discussed between the surgeon and I for the outcome was not actually done but he was not there the next day to tell me so I had to hear it second hand from someone who could not explain the ‘why’. Overall I am very upset about the outcome and what was done in my surgery and I also do not feel cared for. I know surgery is common the hospital staff but I’ve never had an operation and it is scary being sent away with no real aftercare

The James Cook University Hospital 2025-06-12 Person 5 5 0

The care overall was amazing, I was well informed of the plan for the surgery and for my time in the hospital afterwards beforehand, and then kept informed throughout my stay.

The James Cook University Hospital 2025-05-01 Person 5 5 0

Not in a private room. Procedures etc all on time.

The James Cook University Hospital 2025-04-23 Person 5 5 0

The Surgeon and Anaesthetist were excellent and their care and expertise I fully believe resulted in my rapid recovery. Whilst on the ward all the staff were courteous and kind and I was well looked after.

The James Cook University Hospital 2025-04-15 Person 4 5 0

The Hospital and the surgery team were great.