the-highfield-hospital

The Highfield Hospital

Manchester Road, Rochdale, Lancashire, England, OL11 4LZ
 
1 2 3 4 5 29 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a NHS patient
8th March 2022


booked in for nerve block injection.taken to wrong room a lady already there. No wrist band given.consultant asked me to sign papers saying 'youre having an epidural'. He was rushing and left.i realised i had had one in Nov and was meant to be having a nerve block. At the pre op assessment and covid swab no-one corrected me when i was asked what i was having done and replied nerve block.I told the nurse to tell the doctor that if todays procedure was an epidural, i had one in nov and it didnt work, was there any point doing it again now? More than 3 hours later i was taken to theatre and i asked the consultant did he get my message from the nurse re having the procedure in nov and would this work? he asked why didnt i say when he visited the room and i said you just told me i was having and epidural and left. I couldnt have told anyone else sooner than i did as no-one was around. i asked the dr if he thought it was worth me doing it again but he said no,you tell me whether to do it or not.he had no bedside manner, wasnt friendly and looked like he wanted to go home.i had so many operations and procedures both privately and with the NHS and never had poor service until this one.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
12th December 2021


Staff was so pleasant, supportive and reassuring, taking care of my every need .

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
3rd December 2021


The receptionist was curse an d unhelpful. As a vegetarian the choice was awful. Was left without pain killers which I said to doctor and he admonished the nurses I then had better care. Is it because as an NHS patient we are treated differently? On discharge day I vomited twice but was still discharged. Dr. Haniki was was quite rude on my checkup appointment, I felt he could not get rid of me more quickly as he was on his dictaphone before I left the room

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
 
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