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The Harley Street Clinic
2017-01-08
Person
1
5
0
Written by a patient
Written by a patient 8th January 2017
Like all hospitals there were good and bad staff. The were very poor in passing info to consultants. When I left they were the emergency connection through to the doctor. I called with a serious emergency which they did not pass on. the doctor never received. Medication was late. Missed doses of antibiotic for life threatening infections. they lied about giving it. This happened a number of times. Very occastionally as low ranking member of staff took responsibility and looked after me and dealt with this. Nursing was appalling, and they lies to the doctor about changing of dressing and treatment was unbelievable. My doctor could see from the condition of the dressings that they had not been changed. The catering staff tried hard, but not well trained and made mistakes. I have serious allergies and they has never heard of alternative foods, and did not really understand gluten free and its implications. You would not expect this in a hospital. All together I would give it 0 star rating for all these faults. It is the sort of hospital you go into you can expect to come out dead.