Average ratings
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
The Bournemouth Nuffield Hospital
2023-05-04
Person
5
5
0
Written by a private patient
4th May 2023
Excellent hospital, all the staff were lovely and attentive. I would definitely choose this hospital again.
The Bournemouth Nuffield Hospital
2023-02-03
Person
1
5
0
Written by a private patient
3rd February 2023
Absolutely horrendous service from this hospital (cosmetic) I wouldn’t recommend going here to anyone! Left me feeling self conscious and devastated with the outcome of my procedure and service from certain staff. Avoid this hospital at all costs unless you want to waste thousands of pounds
The Bournemouth Nuffield Hospital
2023-01-11
Person
5
5
0
Written by a private patient
11th January 2023
Absolutely fantastic. The care provided to my 5 year old son has been outstanding from all staff. Every detail of my sons surgery/ stay was so perfectly executed that my son was calm through out the day. From the staff communicating with him, the gifts and Thomas the Tank Engine bedding and the little Audi car he got to ride to theatre was perfect. A special mention is needed for my sons nurse, Alex. She is truly one of a kind. She not only took care of my son but also took great care of me. I am so grateful for her kind heart and dedication to taking care of my son during his pre op and operation day. 10/ 10
The Bournemouth Nuffield Hospital
2022-08-02
Person
5
5
0
Written by a private patient
2nd August 2022
I was well treated by everyone I came across at the hospital, from receptionists to nurses and phlebotomists - everything was just as it should have been.
The Bournemouth Nuffield Hospital
2022-07-21
Person
5
5
0
Written by a private patient
21st July 2022
Very helpful and polite.
The Bournemouth Nuffield Hospital
2022-02-14
Person
1
5
0
Written by a private patient
14th February 2022
I went for a 360plus assessment at the screening center at this hospital. I was told when I brought the product (£839) that I would have a full report within 10 working days. This has not happened. I had a chest xray because concerns were raised during other tests that something was not right. Two weeks later I don't have these results. I phoned the center and asked if I could be reassured that my chest xray was clear since I had not heard anything and got a call back from somebody on behalf of the doctor who saw me 2 weeks ago. This person told me that they dont have my results as the radiologist has not sent them up to the doctor (its all on the same site). I was told that they have tried to chase the results but to no avail and they cannot tell me when they will have the results of my chest xray. I was told that there was nothing they could do and I would have to now just wait for an indefinite period of time to find out if my chest xray is normal or not. I have had no apology for the lack of the report, no advice, no follow up at all and just to add insult to injury it has cost me £839. This is also a safeguarding concern because if there is something wrong then treatment for it is waiting for them to deliver a package that I have paid for. Even if my xray is clear then safeguarding is still a concern as I would worry about the welfare of patients at this hospital. Someone could be walking around with cancer and not know it for weeks on end with this hospitals attitude - very dangerous. I have put in a complaint and was reassured as I did so that all complaints are dealt with within 2 working days but then got an email back explaining that Nuffield Health were very busy and it could be longer than 2 days to get a response. I am appalled.
The Bournemouth Nuffield Hospital
2021-11-10
Person
4
5
0
Written by a private patient
10th November 2021
Generally very good experience.
One suggestion - This week I overheard an elderly gentleman enquiring whether there was a wheelchair for his wife. The receptionist at one of the consulting rooms said there was not. Although this was factually correct, I felt strongly that some help might have been offered as he struggled to transfer his elderly wife from car (no spaces in car park) to bench outside and then into the hall. I offered to help in any way but the best was to vacate my parking space. Given the average age of patients at the consulting rooms, I think a simple (perhaps folding?) wheelchair would be an asset. It was very difficult for the elderly gentleman to manage his (possibly rather confused) wife plus car parking without any assistance. This applies to all the Nuffield buildings.
The Bournemouth Nuffield Hospital
2021-07-06
Person
5
5
0
Written by a private patient
6th July 2021
Excellent hospital, clean and comfortable. Staff are welcoming and efficient.
The Bournemouth Nuffield Hospital
2021-06-21
Person
1
5
0
Written by a private patient
21st June 2021
I wouldn't recommend Nuffield Hospital. Whilst I can't comment on procedures, ward staff, receptionists, etc, I can say their practitioners are old fashioned. Do not provide the care that not only as humans we deserve but also the care we're paying for. They seems to cut corners and when a complaint is raised about it, the Hospital Director takes their side, I guess is convenience or as the specialists must pay the hospital's fees to be included within their directory it would be silly to uphold the complaint.
Please if you want to be properly diagnosed and treated, with all relevant investigations required to answer your questions such as why is this condition occurred?, then go to another hospital or find yourself a Dr or specialist outside this hospital.
The Bournemouth Nuffield Hospital
2021-06-07
Person
5
5
0
Written by a private patient
7th June 2021
The nurses caring for my daughter were extremely friendly, caring and professional.
The room was spotlessly clean, food tasty and overall experience was great. Everyone made us feel at ease.