Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
The Berkshire Independent Hospital
2024-02-08
Person
5
5
0
Review of Unknown
8th February 2024
The service was beyond very good, it was excellent right from the off and completely exceeded any expectations I had.
Every member of staff from reception to my consultant went above and beyond what I was expecting and the service and treatment was simply incredible from the moment I entered the hospital.
Unfortunately this wasn’t my first Rodeo at Berkshire Independent Hospital Reading and Mr [name removed] was my consultant once again and was so reassuring and talked me through each process thoroughly so I had no doubts or concerns. The anaesthetists were so friendly, comforting and incredibly funny which is exactly what I needed to keep me calm.
Also the senior staff nurse; [name removed] was amazing. She couldn’t have done more to help and was constantly there for me when needed. She made the stay in the ward a very pleasant experience.
I cannot thank the entire team enough. I have never experienced such excellent treatment anywhere before and I doubt I ever will.
Thank you so much to all of you.
[name removed]
Suggested improvements
I don’t think you could if you tried.
If forced to find anything it would be the almost 4 hour wait from my arrival to when I was taken to surgery with only one update after 3 hours of waiting.
Obviously waiting anxiously for an operation
Isn’t pleasant so more regular updates would have been appreciated.
The Berkshire Independent Hospital
2021-01-13
Person
5
5
0
Written by a patient
Written by a patient 13th January 2021
I highly recommend The Berkshire Indepentent hospital because, not only are they all warm and friendly, but they all treated me with respect and dignity making my visits enjoyable.
The Berkshire Independent Hospital
2019-11-14
Person
5
5
0
Written by a patient
Written by a patient 14th November 2019
This week I had nerve decompression surgery at The Berkshire Independent Hospital both my husband and I were most impressed with the amazing staff and surroundings. They were all professional kind and totally supportive. I cannot thank enough my surgeon Mr Christopher Brown and his more than excellent team for giving me my life back. I owe you all an enormous thank you.
The Berkshire Independent Hospital
2019-06-16
Person
5
5
0
Written by a patient
Written by a patient 16th June 2019
Excellent care and attention from the outset. The anaesthetist was fantastic and nursing staff first class.
The Berkshire Independent Hospital
2019-05-25
Person
5
5
0
Written by a patient
Written by a patient 25th May 2019
Staff were really helpful and supportive. I was very happy with the food especially and compliment Chef. I stayed 3 days and would have been happy to stay another day. My surgeon was very good. Anaesthesiologist was obviously tired when he can to see me and had little patience with a situation where blood pressure was increasing. However when I returned for surgery 6 weeks later he looked happier and was much nicer.
The Berkshire Independent Hospital
2018-12-27
Person
5
5
0
Written by a patient
Written by a patient 27th December 2018
A great experience and felt very looked after by all the staff.
The Berkshire Independent Hospital
2017-09-25
Person
2
5
0
Written by a carer
Written by a carer 25th September 2017
Was waiting for nearly an hour after the appointment time before wife got seen. Appointment time was for 0900 and finally got seen at 0945. What a joke. But good point is free parking. Also Staff were discussing patents treatment in the reception area.
The Berkshire Independent Hospital
2016-06-06
Person
5
5
0
Written by a patient
Written by a patient 6th June 2016
Had a fantastic experience. Would recommend to friends and family.
The Berkshire Independent Hospital
2015-03-29
Person
4
5
0
Written by a patient
Written by a patient 29th March 2015
Excellent care and treatment. My only small complaint is that I was not given any information about the delay to my operation.