Share review of The Alexandra Hospital - part of Circle Health Group

The Alexandra Hospital - part of Circle Health Group 2025-10-29 Person 3 5 0

I was told to arrive yesterday morning at 0730 nil by mouth from midnight and only sips of water until 0730, however when i was taken to my room the nurse informed md i was 2 hours early i was seen by pharmacy staff physio staff and mr wassim then i was left being told i would be collected for my surgery but not given a time around 9 hours after ariving and around 22 hours nil by mouth i rang my buzzer to try and find what was taking so long and was informed by a nurse after she made a call that there was a delay due to the lifts out of order by this time i felt faint and had a splitting headache i had the surgery done soon after but did not meet mr wassim this morning or get an apology from him and was very very upset after parting with around £14000 pounds hard earned and saved through years of long shifts in manual work i decided to have this surgery done private to avoid the hours of waiting on the nhs but i should havd done to the nhs if i wanted a 22 hour nil by mouth wait as they offer a £14000 discount ! I would however like to leave a huge compliment for a care nurse called joe she could see how upset i was feeling after being treated so badly and sat and chatted to me and showed genuine concern and was a perfect represententative for your buisness even though she probably earns a small fraction of what a surgeon makes.