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Written by a NHS patient
25th March 2021


I had to attend Day Surgery for a cataract operation under local anaesthetic. I was naturally apprehensive and the staff could not have been more reassuring, helpful and kind. From the initial consultation with the Surgeon (who asked what music I wanted playing when he did the procedure!) to the booking staff, the Covid test nurse, the nurses and matron in the day surgery everyone was efficient, friendly and the place was spotless. My procedure - despite my fear - was swift and I was told what was happening every step of the way. Jimi Hendrix provided the backdrop and a nurse sat and held my hand throughout. For a hospital procedure it was actually very pleasant!

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff