Reviews
Reviews
Great care, dignity and fabulous aftercare
Always helpful and courteous
Been saved here many times… the Dialysis and Nephrology and renal units are outstanding and absolutely amazing doctors and nurses to whom I owe my life several times over
All around great care
I have attended Sunderland Royal for a CT scan on three occasions now the last being 04/04/23 all the staff were great from reception to the radiographers and thank them all for treating me with Kindness and respect, they are a credit to the hospital and the NHS.
On leaving the hospital I came across a lady who had been dropped off with an ankle injury and was having difficulty walking. I offered my assistance and went to either get some help or a wheel chair. this took place at entrance 3 (pm yesterday)where I couldn't find a chair and approached a lady on urgent care reception explained the situation. to my amazement she got up came with me to assess the situation and returned with a wheelchair and attended to her needs.
I would like to say well done to this lady from reception you were amazing. I have never seen this level of kindness in the NHS since attending the Freeman approximately eight years ago.
Finally, this lady is a credit to the hospital demonstrating how the NHS use to be, how it should be and senior mangers within the whole NHS trusts can learn a lot from people like her.
After having a stoma reversal,was sent home with with underlying issues and totally disregarded, basically didn't want to know ,took surgeon 18 months after me (18 months of hell ) actually contact me of no amount of trying,have no faith in this surgeon and hospital at all
My care at Sunderland Royal for kidney related problems was first class. An initial consultation with Mr S Ahmed gave me confidence as he answered my many questions and concerns. A timely care plan soon followed. On the day of surgery the team put me at ease from checking in to leaving. Thanks to the skills of Mr A Patel, I am now pain free and receiving excellent follow up care. All staff were kind, personable and highly professional and I am so grateful for my care. Thank you.
Rheumatology Department is outstanding since my first appointment June 2022
All the staff are knowledgeable friendly helpful
Foiiow up appointment for blood tests are prompt regular. Telehone calls from specialist nurse mine is Kirsty who is a lovely kind welcoming person and is extremely helpful .
I feel I am in good hands
Thank you to all in that department
I came in as a day case patient and had to stay overnight all the staff were efficient and looked after me at all times nothing was to much bother,on the day case ward ,and and all staff o ward c 32 who could not after looked after me better and gave me the best of care