Stoma Services

Fittleworth, 2 Henry Lock Way, Wick, Littlehampton, West Sussex, BN17 7FB Also known as: Fittleworth
 
1 2 3 4 5 41 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Review of Stoma Services,
13th July 2021


good service


Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Staff
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Listening
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Activities
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1 2 3 4 5
Review of Stoma Services,
1st July 2021


Good professional, caring service from stoma nurse Karen Totty. Listened carefully to my concerns following parastomal hernia repair. Suggested changes to my stoma requirements. These have all worked out well . Very pleased & happy with everyone I have dealt with at Fittleworth. I would highly recommend them.


Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Listening
1 2 3 4 5
Manage Condition
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Activities
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Review of Stoma Services,
14th June 2021


Julie offered help, guidance, choice and nothing was too much trouble. An invaluable service.


Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Listening
1 2 3 4 5
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Activities
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Consent
1 2 3 4 5
1 2 3 4 5
Review of Stoma Services,
11th June 2021


From speaking on the phone, ordering what I need from the company to seeing the nurse have been pleasant experiences. I had to rate 2 stars for resuming normal activity/clothes as this is something out of the nurses hands. I have been supported all the way by my nurse on my journey so far but I've had an on going problem from day 4 which unfortunately only more surgery shortly can resolve this. I could not have got through what I can only describe as an "horrendous " time in my life if it hadn't been for the care given by my storma nurse I really don't think I'd be in any position now to be writing this review.


Nothing at all can be done to make my experience with this nurse/company any better. Everyone I have dealt with have been kind, helpful, understanding and very professional within the Fittleworth group.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Listening
1 2 3 4 5
Manage Condition
1 2 3 4 5
Activities
1 2 3 4 5
Consent
1 2 3 4 5
1 2 3 4 5
Review of Stoma Services,
8th June 2021



Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Listening
1 2 3 4 5
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1 2 3 4 5
Activities
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Consent
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1 2 3 4 5
Review of Stoma Services,
19th May 2021


Such a good reliable nursing service.


Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Listening
1 2 3 4 5
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1 2 3 4 5
Activities
1 2 3 4 5
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1 2 3 4 5
Review of Stoma Services,
14th May 2021


Very good care, nice Nurse and trainee too, treated as a human being


Nothing

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Listening
1 2 3 4 5
Manage Condition
1 2 3 4 5
Activities
1 2 3 4 5
Consent
1 2 3 4 5
1 2 3 4 5
Review of Stoma Services,
27th April 2021


Julie was my nurse. If the rest of the Fittleworth nurses are the same then they are winning. Fabulous.


Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Listening
1 2 3 4 5
Manage Condition
1 2 3 4 5
Activities
1 2 3 4 5
Consent
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1 2 3 4 5
Review of Stoma Services,
23rd April 2021


The service I have received has been exemplary Nothing needs improving


Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Listening
1 2 3 4 5
Manage Condition
1 2 3 4 5
Activities
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Consent
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1 2 3 4 5
Review of Stoma Services,
20th April 2021


Karen Totty in my opinion is an excellent Stoma Nurse in a matter of weeks she has guided me through one of the worst times of my life to a stage where I have grown in confidence and can face the future life with a stoma. After trying various appliances I have now found the best for me. Karen is always available to get in touch with and her support and understanding has been outstanding. This may seem OTT but if you saw where I was at the beginning of this journey you would realise why I can’t give enough praise. Thank you Karen


2021-04-20 16:49:29
Response from Stoma Services

Thank you for this lovely review, I am delighted that Karen has supported you through a difficult time. Best wishes for the future. Tina Maddams, Nursing Services Manager, Fittleworth Medical

Experience
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Dignity/Respect
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Involvement
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Information
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Staff
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Listening
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Stoma Services was awarded the iWantGreatCare certificate of excellence in 2021 for delivering outstanding care.

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Resources

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