Stepping Hill Hospital

Poplar Grove, Stockport, Cheshire, England, SK2 7JE
 
1 2 3 4 5 8 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

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1 2 3 4 5
Written by a patient
6th June 2020


I had planned gynaecological surgery at Stepping Hill Hospital on 5th March 2020 under the care of Mr George. The care I received both from the medical and nursing staff was fantastic. I had to return to the hospital on 4 occasions in the 3 weeks post op due to some localised infection and the care I received on ACU and Jasmine Ward was also great. I have nothing but praise for the professionalism and quality of care I received. I am a nurse myself so I am lucky enough to have a lot of insight as to how care should be given. I felt very lucky to be looked after by such a great team.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
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Staff
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1 2 3 4 5
Written by a patient
21st September 2019


I went into Stepping Hill as an emergency admission on an Easter Sunday in the afternoon, was quickly passed through the Triage at A&E and had blood tests and X rays done, and seen by a Doctor, within 2 hours of arrival i was admitted seen by a consultant and on a ward. I had an emergency operation the next day, my family was involved from the start and kept updated with everything that was happening, and also they were spoken to by the surgeon before and after the operation. I spent 4 days in the High Dependency Unit, then a further 16 days on a general ward, I was treated like a king throughout my stay by all departments and staff, I felt they really cared about me and my family. I returned 5 months later after Chemo for a major operation and again had a similar experience. I cannot fault the attention to detail from all the medical staff and all those working in the background to make my stays both comfortable and as stress free as possible. The food was good ! The only downside was the cost of parking for visitors and out patients, at the Christie it was £1.50p for all day. I would highly recommend Stepping Hill Hospital and all it's staff to anybody.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
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1 2 3 4 5
Written by a patient
15th August 2017


I never want to go there again. The staff were rude, they lied, the shouted personal details across the ward and they disbelieve me when I reported symptoms. I was shouted at by nurses and accused of bed blocking preventing patients with "real" problems from having a bed. I have a real problem, but they had no knowledge of it or how to treat it. I showed them letters from expert consultants that were ignored.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
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Written by
23rd January 2015


I was taken to A and E in September on a Saturday night in September at approx 12.30 in terrible pain. The treatment I received was brilliant. The staff were run off their feet but we're totally caring. I got pain relief straight away and at approx 3.00am I was send to the Surgical Assessment Unit. What wonderful reassuring staff who also managed to get me an electric bed due to my disability. I think it was the next day (being in so much pain I can't quite recall) I was send to WardB6. My goodness what wonderful care I got on this ward. I didn't realise until I had been on the Ward for about five days what a huge ward this was. I was in the annex. It also became apparent that all these staff were totally run off their feet. Yet when I needed help they were always there. From the lovely lady who cleaned to the high up staff on the Ward and the Doctors who treated me, I could not say a bad word about anyone. All these staff were totally dedicated to their jobs. They must be to work with so few staff for the number of patients. I am writing this because of Stepping hill being in the news so much recently. It get me so cross that hard working staff should have to be concerned by waiting times. This is a hospital not a factory conveyor belt! If the amount of people attending hospitals have to wait it is because there are not enough staff provided to look after people. Also they cannot magically free up a bed. They are not magicians! Thank you all those hard working dedicated health professionals who looked after me you were amazing. Having stayed with you for nine days I can honestly say you were fantastic.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
 
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