St Thomas' Hospital

Lambeth Palace Road, London, England, SE1 7EH
 
53 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
« 1 2 3 4 5 6 »
Page 1 of 6
 
Written by a NHS patient
9th February 2024


As above.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Written by a NHS patient
28th December 2023


I attended the emergency eye unit at St Thomas’s hospital yesterday morning as I had concerns regarding my eye following surgery performed elsewhere around a month previously. Being away from home for the Christmas holidays I did not have access to my eye consultant. The lady on reception ( Linda) was very efficient and we were seen by the triage nurse very quickly indeed - I wish I could remember her name as she was exceptional. When she realised I had raised pressure in my operated eye I was passed onwards for scans and eye tests and waited less than 10 minutes to see a practitioner ( Sanjeev) who explained what was wrong and prescribed the appropriate medication. I’m pleased to say that less than 24 hours later the pain has virtually gone. Each step of the process was clearly explained and even with a slight delay to collect medication, the whole process took less than 90 minutes.. With service like this who can possibly complain about the level of service and care provided by the NHS

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Written by a NHS patient
25th December 2023


I attended St Thomas’ by Ambulence on Christmas morning. I could not have experienced more caring, professional, friendly and efficient treatment. The Ambulance team we’re wonderful, Matt and Luke, I felt so privileged to receive such great care from them and then onward every member of the medical staff was superb. Everyone was so calm and kind and gave me so much time. It was such a pleasure to meet the excellent doctor and lovely nurse, Jan. The ambulance team who bought me home were equally excellent, very professional, efficient and charming. To all the many staff who helped, thank you so much. We are very blessed to have such a superb A&E dept at St Thomas’ with such outstanding staff.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Written by a NHS patient
2nd December 2023


The experience was positive from the first to the last, most updated follow-up. The setting is organised, clean and the staff competent and considerate.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Written by a NHS patient
27th June 2023


Fabulously high standards of patient care which are legendary. An excellent car park, so necessary today. The best physicians, surgeons, nurses, physiotherapists, technicians, cleaners, not in order of importance!

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Written by a private patient
8th February 2023


I was in St Thomas last year under the care of Dr Anderson (Gastroenterologist) as a private patient and couldn't fault the care I received, truly outstanding However was seen recently by Neurology (private) and feel completely let down, I had a Lumbar Puncture in November of last year and have still not been informed of the results I've been worrying myself sick over the results, constantly chasing the admin team who appear to ignore me So be careful who you see.....

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Written by a NHS patient
11th April 2022


I have had two follow-up consultations with two Physiotherapists. Both extremely kind gentlemen, who listened to my concerns and were able to coax me along with my new exercises following a total ankle replacement! I am pleased to say I have progressed really well and can walk unaided - much quicker than I thought! Thank you both!

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Written by a NHS patient
4th April 2022


Taken to the Hospital pm on 29/3/22 after a bad fall off Piccadilly. Staff excellent from start to finish and they were clearly very cautious about an 81 Yr old with a head injury. Treated by all with care, courtesy, and efficiently. Nothing was too much trouble and they followed a logical process for testing any brain/skull injury or heart defect. The 10 hour stay was never a chore at any time - and the A&E Unit were very busy. I felt I had the best care at the hands of dedicated people. Well done St Thomas’s: I was full of admiration.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Written by a NHS patient
19th February 2022


I had to visit St Thomas’s A&E on Friday 18th about 2100 following a loss of consciousness at the theatre. I was looked after by Nurse Summer and SHO ?Laigh who were both very professional, caring and a credit to the nhs. I realised it was also a very busy night and despite that all the A&E team I dealt with they looked after me with great care. As an ITU nurse myself I was very appreciative. I would be very happy for this feedback to be shared with Summer (NMC feedback) and Dr Laigh. Thank you again.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Written by a NHS patient
15th February 2022


Having not visited a hospital for nearly a decade, I have been forced to visit the A&E Department and more specifically the Urgent Care section at St Thomas’s Hospital twice in the last six weeks, one for a standard cooking injury which required stitches but more recently due to a potential ACL following a football injury. I felt compelled to write and just say what an outstanding impression all the staff I came into contact with from beginning to end left on me. They were fabulous. And that began on arrival when a paramedic spotted me hobbling on crutches and immediately guided me to the correct desk and filled in the requisite form on my behalf. I had other members of staff who I happened to pass in the corrdidor asking if I needed the use of a wheelchair – it was all very slick and highly impressive. The staff in the unit itself were amazing and incredibly thorough. It wasn’t/isn’t obvious quite what the injury is due to the level of swelling still but the dedication to find out – and the communication in doing so – was first class. Regrettably, I am not going to remember names, but I just want to say a big thank you. There are bigger injuries and illnesses in the world than my knee, but to know there is this level of care and consideration available when accidents and injuries do happen is quite something. It should never be taken for granted. We're a step further along the line and I await an MRI scan, but I feel confident that the level of care I am receiving is of the highest quality. Thank you again to all the staff who helped me yesterday, I am really very grateful.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
 
« 1 2 3 4 5 6 »
Page 1 of 6
{{category}} working at St Thomas' Hospital ({{entities.length}})
Order by: surname | rating | review count
{{entity.name}}
{{getReviewCountLabel(entity.review_count)}}
{{entity.name}} {{getReviewCountLabel(entity.review_count)}}
 

Resources

Short link to review St Thomas' Hospital: http://iwgc.net/eb43y