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Written by a patient
17th November 2019


I attended the fracture clinic ,for my 10.30 appointment,I was then sent off to have a X Ray taken. After sitting in the X Ray department for what seemed hours.. I then went back to the fracture clinic with the results,To find that every one was gone to lunch. Including the receptionist.and the consultant that I had come to see, I walked through to see if I could find someone to talk to ,and spoke to a young Dr ,and explained to him what had happened,He very kindly phoned through to ask another consultant if he could come to see me,This consultant who I had never seen before ,did come to see me, I must add I was grateful to this consultant that he .did take the time to give me five minutes of his time. I was not very pleased to find everyone was gone when I got back from the XRay department. Having traveled 15 miles on two buses ,and never got to see the consultant I was meant to see.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff