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Written by a patient
19th August 2020


I arrived at the a&e department on Sunday afternoon 20th August after calling 111 and an ambulance crew were sent out to access me after suffering sharp pains to the left side of my chest. The paramedics were wonderful and very caring After arriving sat the hospital bloods were taken and I was wheeled into a cubicle where I was left for over 3 hours totally ignored and desperate for a drink of water. I tried to contact the nurses but they seemed to be more interested in taking to each other. I was never offend drink the whole time When I finally was discharged after not having anything to drink for over 4 hours I was dehydrated so went straight to the shop in the main entrance This was a very traumatic experience and Hope never to go to St Richards again

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff