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Written by a patient
4th January 2021


Very impressed on the cleanliness and COVID precautions. Seeing staff cleaning the seat when a patient left made me feel safe.

Suggested improvements
Staff at the waiting area needs to be aware that patients can over hear telephone conversations with other doctor and be mindful what they say. As not to make parents feel that their attendance was inappropriate.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Care Plan
Safe Way