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Written by a patient
3rd December 2020


From the arrival I was greeted at the door and informed there would be a short delay as was quite busy and queueing but after being informed and needing your assistance that was no problem at all. Was treated with respect from start to finish. Every part of the system and people I spoke to were very professional and seemed very happy to help make the experience as good as it can be leaving myself very impressed. I even told my partner so yesterday and she was impressed too. Keep up the great work

Suggested improvements
Nothing, it was a slick setup and it left me very impressed

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Care Plan
Safe Way