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St Peter's Hospital
2019-11-13
Person
0
5
0
Written by a patient
Written by a patient 13th November 2019
i was did not receive a letter advising me of my appointment. The first i heard of the appointment was a text 2 days before the appointment. I was unable to attend due to such short notice and have been told i am being recalled as I "missed " the appointment. The problem has been ongoing since 2012 and despite repeated requests to have it investigated because it is not a obvious problem no one wants to help me.
18th November 2019
Response from St Peter's Hospital
I am sorry to hear about your experience. If you would like me to look into this further, please contact our PALs department Susan Holton General Manager for Neurology