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1 2 3 4 5
Written by a family member
6th January 2021


The whole process from booking in until discharge took around 6 hours which was a long time to keep my 94 year old mother, who suffers from dementia, amused! However given the current health climate and the strain on the NHS this was totally understandable. Also, there were 8 individual processes associated with our visit - booking in, nurse triage, doctor’s assessment, CT scan, blood tests, fluids via cannula, doctor’s assessment with test and scan results, discharge - so all in all a really good visit with a really detailed health assessment with very considerate and kind care from everyone we encountered. A big thank you to them all!


Maybe some indication of waiting times to expect while waiting for blood test, scan etc

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5