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Written by a family member
14th January 2020


Good communication from Doctors and Nurses about current condition - planned against progress. Despite being Christmas Holiday Period care package was set up speedily. Very caring co-ordinated team. Unfortunately, we were not advised by the ward, that the initial care package was to be provided by Rapid Response Team. An information sheet regarding both short term and longer term care packages and responsibilities would be helpful for relatives. Dr Sami made himself aware of all Mum's conditions and if necessary referred out to or other specialities or ensured appointments in place.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Care Plan
Safe Way