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1 2 3 4 5
16th March 2020

Some feedback, we did feel there was a difference in care between room 1a and 3, we were given target sats of 91 to 95 on oxygen but regularly she was left to saturate in mid 80’s without intervention around 30 mins with people just silencing the alarm rather than acting on it. We feel this led back to a deterioration and back on to vapotherm. We appreciate it is very busy but think that listening to parents concerns a little more would make a huge difference but know that it is hard with so many babies to look after. Overal the care has been incredible and we are so so thankful.

Recommend
1 2 3 4 5
Parent Dignity
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Suitable Location
1 2 3 4 5