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Written by a patient
5th January 2021


I did not expect to be referred to St Peter’s, however on arrival I was assessed very quickly and the passed through to the right department where I as immediately met and allocated a seat. It was lunchtime and I was offered a hot meal, I accepted a sandwich and a coffee. I was given a scan which was clear and the interviewed by a doctor where my injury was discussed and then discharged. I have no complaints and must thank NHS and St Peter’s for their excellent service.

Suggested improvements
The only complaint I have is the very short acute angled speed humps. I have discovered that unless one stops and drive very very slowly over the hump the car bottoms on the hump. The misleading thing is that the speed limit is 20 MPH, with these humps the speed limit should be much lower.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Care Plan
Safe Way