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Written by a patient
9th September 2019

I was treated with consideration and kindness, as it was my first long stay in a hospital, I was quite nervous. The staff on the ward both day and evening shift made me feel comfortable and safe. I can not thank them enough for the care and attention although they were very busy they always had time for a little chat to put me at my ease. If I ever had to come into hospital again I sincerely hope that it would be to a ward such as Heron.

Recommend
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Dignity/Respect
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Involvement
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Information
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Cleanliness
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Staff
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Care Plan
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Safe Way
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