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Written by a patient
9th September 2019


I was treated with consideration and kindness, as it was my first long stay in a hospital, I was quite nervous. The staff on the ward both day and evening shift made me feel comfortable and safe. I can not thank them enough for the care and attention although they were very busy they always had time for a little chat to put me at my ease. If I ever had to come into hospital again I sincerely hope that it would be to a ward such as Heron.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Care Plan
Safe Way