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1 2 3 4 5
Written by a NHS patient
23rd January 2022


I am in health care and do not like being a patient. However a massive shout out goes to the lovely staff at the Urology Centre. I was extremely anxious. The reception staff made me feel welcome and at ease, the lovely lady with the black hair on the front desk chatted away to me until Linda the nurse came to collect me. Linda and her colleague, sadly I didn't get her name but she had lovely black eyeliner on I think she might have been new or training as nurse Linda was teaching her, were very kind to me and answered my many questions. Linda was fab she held my hand during my procedure and tried to keep me calm. The lovely Doctor, sorry I did not get her name was amazing and very patient with me. I thank you all from the bottom of my heart, you guys are amazing and I hope your manager sees this and realizes how lucky he/she is to have great staff.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
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Staff
1 2 3 4 5
Safe
1 2 3 4 5