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Written by a patient
11th January 2021


I arrived at about 9pm last night, sunday, and was seen about 1030pm which was very good considering it was a weekend. The nurse was excellent and seen to my wound and explained everything clearly.

Suggested improvements
I thought there would have been hand sanitizer at the entrance either before or after entry. At no time was I asked to sanitise my hands. There was sanitizer after you entered the waiting room but there was a notice underneath that said it was best to wash your hands with soap and water. No one asked me to do this or use the gel.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Care Plan
Safe Way