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1 2 3 4 5
16th October 2020

Satisfaction:
I came complaining on my baby’s feeding issues and baby being in distress at every feed. I was told that many babies are like this and that she will grow out of it eventually - which didn’t solve the issue or help my mental well-being. I was advised to keep trying different formulas until I find one that works.

Improvement:
Treat my concern more seriously and provide a more practical advice

16th October 2020
Response from St Peter's Hospital

Hi, I am sorry to hear that you were not 100% satisfied with your experience. If you would like to speak to the Service Manager about this please email nicsutc.sph@nhs.net.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Parent Dignity
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Suitable Location
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5