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29th January 2021


I was greeted by a very polite HCA who was screening at door. The receptionist was also kind & friendly whilst checking me in. The triage nurse was very polite, thorough & reassuring. I was seen by Dr Alan Junally, who was exceptionally kind, caring, reassuring and compassionate.

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Care Plan
Safe Way