Reviews
Reviews
The appointment service needs serious overhaul. An appointment was made for me on the phone for the 12 December I duly arrived to be told it was on the 11th. I was told to rebook which I did and was given an appointment on the 18th. I duly arrived to be told it had been cancelled.
I was made to feel really awkward about being there and that the doctor would squeegee in. Appalling service.
I was then told the system sometimes makes glitches.
How awful is that wasting peoples time; both mine and the doctors.
My 13 year old son had two teeth extracted today and we could not fault the service. The whole team were superb from start to finish, they made us both feel at ease and were entirely professional and I knew my son was in very safe hands
I was rushed into the emergency room with a broken elbow and a broken ankle in so much pain. The emergency unit was absolutely fantastic and made me feel safe. I then was moved up to the Swan ward Trauma orthopaedics following emergency surgery. I cannot thank the nursing team enough for all the kindness and medical support they gave me during my days there. The physio team also give me confidence that I can get through this and fully recover. I cant imagine any better care nor service than that I received in both the emergency room and in swan ward. As for the consultants the surgery was a great success, and a handover from consultant to consultant was seamless. I’m now on the mend but I could not have done this without the professional care I received at St Peters and especially the emergency room and orthopaedic Swan trauma and physio sevices.
Excellent care from the Audiology team & ENT consultant and locum. Investigations were thorough, timely and staff were friendly. Fast appointments & follow ups. Very efficiently run outpatient service. Thank you.
n/a
The service was efficient and professional
Each action was explained and any effects described
Injured my knee running on 23 Oct and was contacted by the MSK team 3 days later to offer me a follow up at Mr Trikha’s ‘hot knee clinic’. Very impressed with the proactive approach that meant I didn’t have to go to my GP and wait weeks to see a consultant.
Saw Mr Trikha this morning. Clinic running to time. A short but perfectly satisfactory appt. was told surgery was unnecessary and I would be referred for physio.
Very impressed with the whole experience from start to finish. Mr Trikha mentioned he had 88 people to see in clinic this morning! I still felt he had time for me. Thank you
The staff were extremely helpful and accommodating
As a family we have lived in the area for about 32 years . As the father I have been treated most often at St Peter's. This has been mostly in terms of cardiac and urological conditions, but my daughter was born there and had her tonsils removed there. Also, we have had to attend A&E over the years The hospital has been run very efficiently with a high standard of care. The operations we have had have been effective and skilful. The nursing care has been excellent.The hospital is one of the best I know personally. I am privileged to know that my son now serves there as a doctor.
8 hours and a nurse is now refusing to do my Covid test so I can leave because he didn’t like me getting upset for being made to wait 8 hours. Terribly sorry my crying offended you