st-peters-hospital-1

St Peter's Hospital

Guildford Road, Chertsey, Surrey, England, KT16 0PZ
 
69,287 reviews

Reviews

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Reviews

 
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Review of Urgent Treatment Centre - Adult written by a patient
8th January 2021


Had to go to at peters as I was getting palpitations and constantly shaking I’m COVID-19 positive and very scared the nurses wher Brilliant with me they check my sats they wer all ok and the doctor checked my breathing and told me to go home rest and take paracetamol and only worry if I am finding it hard to breath I’m still scared and that but thank you to all the staff

Suggested improvements
To be honest they are doing all they can at this such hard time

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Review of A&E St Peters written by a patient
8th January 2021


All the staff are freakin’ amazing and should all be given pay rises. Amazing service and standards which considering current circumstances is incredible. Thank you personally to Gabriella and Julian for their assistance. Incredible. THANK YOU

Suggested improvements
Zero. Start to finish was amazing

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Review of Urgent Treatment Centre - Adult written by a patient
8th January 2021


The staff were very good and I was treated very well. Thank you

Suggested improvements
Nothing I was happy with everything

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Review of Urgent Treatment Centre - Adult written by a patient
8th January 2021


Excellent nurses and doctor He was dr Han

Suggested improvements
Nil

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Review of Paediatric A&E - St Peter's
8th January 2021


Treated my little boy lovely.

Suggested improvements
Nothing it was brilliant

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Review of Urgent Treatment Centre - Children
8th January 2021


All staff was polite, kind and nurse went through everything so I understood and also spoke to my child to tell her what she was going to do rather than tell me and ignore my child.

Suggested improvements
Not really.

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Review of Paediatric A&E - St Peter's
8th January 2021


Very pleased with the level of care we received at St Peter’s

Suggested improvements
We had a great experience but I do think better communication between the different departments could have been better

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Review of Urgent Treatment Centre - Adult written by a patient
8th January 2021


Efficient. The consultant was brilliant

Suggested improvements
All good

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Review of Urgent Treatment Centre - Adult written by a patient
8th January 2021


I was COVID Positive with a really high temperature. I came to UTC as my own oximeter was showing a low reading. From presenting at the front door of the UTC I was immediately sent round to the side entrance (Presumably for Covid +). The nurse let me in straight away, checked me out and advised I had a high temperature but be blood/oxygen was fine. I was seen by a doctor who was able to prescribe some additional medication. This was brought to me without delay, I was then discharged. It was a great comfort to me to be seen as my Covid experience has been pretty tough, so although no "Miracle Cure" it was extremely re-assuring.

Suggested improvements
We all know the pressures the NHS is under, so is there anything you could have done better? If I was to be incredibly picky I'd say I'd have liked slightly less time from the initial temperature check to seeing the Dr. But really I think I was in / out in about an hour.

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Review of Urgent Treatment Centre - Children
7th January 2021


I'm glad to be given the opportunity to show my appreciation of the staff and service I experienced at St Peter's UTC on Tuesday 5th Jan. My 11 month old daughter had a fall from the bed which resulted in a minor break to her leg. I was very wary of going to hospital during such busy and scary times with Covid but I felt very safe from the outset. More importantly, however, the care we received, and the speed at which my daughter was seen from signing in, seeing a nurse, having x-rays and then having her foot in plaster, was outstanding. This would be impressive at any time given normal NHS constraints, but during the worst peak of the pandemic is utterly amazing and I am very grateful, particularly as it was also distressing for me as a parent seeing my daughter in so much pain and not being able to do anything about it. I know my words of thanks to those staff who dealt with my daughter Evie will not go far enough, but I just want you all to know that your work, time, patience, understanding and putting your own lives at risk every day of this pandemic, is truly appreciated. I really hope that when this is over, you are all rewarded with the correct recognition and financial recompense that you deserved even before the pandemic. With sincere thanks, Nicki Searle

Suggested improvements
Nothing - I was happy with everything.

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