st-peters-hospital-1

St Peter's Hospital

Guildford Road, Chertsey, Surrey, England, KT16 0PZ
 
1 2 3 4 5 69,216 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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Page 7 of 98
 
1 2 3 4 5
Written by a patient
4th January 2021


The staff during the angiogram were professional and sensitive. They perfectly handled the most emotionally dramatic moment of my life.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Urgent Treatment Centre - Adult, written by a patient
4th January 2021


Fantastic treatment at St Peters in the middle of a pandemic all staff were absolutely amazing - thank you so much


Nothing keep doing what your doing

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
1 2 3 4 5
Review of Paediatric A&E - St Peter's,
4th January 2021


Thank you so much once again to all at St.P's First visit with my 11 year old Darcey Roddy with suspected foot fracture. Fantastic treatment. 2nd time. New Years day 7.30pm. Sever migraine. Loss of feeling in face & hands. Thank you Nurse Alison. Doctor Alex & our amazing female Consultant.Aplogies for the lack of name. Everyone was amazing, kind & helpful. Thank you so much N.H.S....You really are all Angels. This is such a difficult time. Keep safe.. Rebecca & Darcey x Darcey said thank you for the cheese sandwich & Borbon biscuits x


Nothing at all...

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Parent Dignity
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Suitable Location
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
1 2 3 4 5
Review of A&E St Peters, written by a patient
4th January 2021


Staffs working on the new year were amazing. Including the porters .Caring and dedicated staff with smiles on their faces despite working in a busy area. They made me feel safe.


Keep it up

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
1 2 3 4 5
Review of Urgent Treatment Centre - Adult, written by a patient
4th January 2021


Very impressed on the cleanliness and COVID precautions. Seeing staff cleaning the seat when a patient left made me feel safe.


Staff at the waiting area needs to be aware that patients can over hear telephone conversations with other doctor and be mindful what they say. As not to make parents feel that their attendance was inappropriate.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
1 2 3 4 5
Review of A&E St Peters, written by a patient
4th January 2021


It was absolutely awful. I had to visit A&E three times before any action was taken. One Dr, and one consultant, on separate occasions used intimidating language to presumably stop me from going ahead with treatment. I was referred for an MRI scan on the second visit and when I went back on the third visit I found out those notes had been lost. The symptoms I was experiencing were those for a condition that would have needed immediate surgery and yet they were happy for me all three times to just walk out untreated. I am waiting for my scan to go ahead on the 10th, until then my condition goes unexplained. My hip, foot and leg is numb constantly with loss of mobility.


Given me an emergency MRI scan, and not just sent me home saying if my symptoms get worse come back. Even when they did get worse and I went back they didn’t take my condition seriously.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
1 2 3 4 5
Review of A&E St Peters, written by a patient
4th January 2021


Very quick x-ray done straight away to check for possible breakage.


Lights and clearer direction signage in the parking area.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
1 2 3 4 5
Review of Urgent Treatment Centre - Children,
4th January 2021


The staff in UTC were fanastic and the surgery team too I cant thank them enough.


Nothing

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Parent Dignity
1 2 3 4 5
Involvement
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Information
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Staff
1 2 3 4 5
Suitable Location
1 2 3 4 5
Care Plan
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Safe Way
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1 2 3 4 5
Review of A&E St Peters, written by a patient
4th January 2021


All NHS staff need to be congratulated on their continuing professional attitude and care under these very difficult circumstances of the present day of COVID 19


Nothing!

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
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Safe Way
1 2 3 4 5
1 2 3 4 5
Review of Urgent Treatment Centre - Adult, written by a patient
4th January 2021


When I saw the GP she was very professional and thorough. However, I waited 2.5 hours in a full waiting room to be seen and was continually bumped down the list as other patients came in. Whilst I appreciate I was perhaps less urgent, spending 2.5 hours in an unventilated room at this time is not ideal. No window was open and two people were not wearing masks.


Efficiency- I am breastfeeding and have a three month old baby Spacing of seats Ensure all people in waiting room are wearing masks and monitor this Generally I felt the covid security was not as good as needed- this was a concern for me as my husband is clinically vulnerable

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
 
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Resources

Short link to review St Peter's Hospital: http://iwgc.net/eb43v