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St Peter's Hospital

Guildford Road, Chertsey, Surrey, England, KT16 0PZ
 
1 2 3 4 5 68,499 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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Page 3 of 247
 
1 2 3 4 5
Review of NICU - St Peter's,
14th May 2020

Excellent care given by the whole neonatal team especially in dealing with the acuteemergency and keeping us updated about this and the support with breast feeding and discharge in transitional care.

Recommend
1 2 3 4 5
Parent Dignity
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Suitable Location
1 2 3 4 5
1 2 3 4 5
Review of NICU - St Peter's,
11th May 2020

Very professional and approachable team. Felt supported during the stay

Recommend
1 2 3 4 5
Respect
1 2 3 4 5
Child Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Location
1 2 3 4 5
1 2 3 4 5
Review of NICU - St Peter's,
8th May 2020

Good

Recommend
1 2 3 4 5
Respect
1 2 3 4 5
Child Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Location
1 2 3 4 5
1 2 3 4 5
Review of NICU - St Peter's,
8th May 2020

Great service

Recommend
1 2 3 4 5
Respect
1 2 3 4 5
Child Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Location
1 2 3 4 5
1 2 3 4 5
Review of NICU - St Peter's,
8th May 2020

The service we received was extremely good, the only constructive feedback I have is at times we were given conflicting advice on how to approach neonatal feeds, which was frustrating.

Recommend
1 2 3 4 5
Respect
1 2 3 4 5
Child Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Location
1 2 3 4 5
1 2 3 4 5
Review of NICU - St Peter's,
8th May 2020

Overall it was excellent in such a difficult environment. However, whilst I know intentions were genuine, I received a lot of mixed messages about the plan to get by baby home. I recommend putting things in writing to parents and putting it with their baby so other nurses can review and not contradict previous decisions. Some affected my ability to bring my baby home when I thought, and the constant changes caused 7ndue stress.

Recommend
Rating not given.
Parent Dignity
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Suitable Location
1 2 3 4 5
1 2 3 4 5
Review of NICU - St Peter's,
8th May 2020

The service we have received from the neonatal care team has been fantastic. I had issues with how I was treated on JB ward which lowered my scores slightly.

Recommend
Rating not given.
Respect
1 2 3 4 5
Child Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Location
1 2 3 4 5
1 2 3 4 5
Review of NICU - St Peter's,
8th May 2020

Amazing care. Staff were very caring to us and our baby.

Recommend
1 2 3 4 5
Respect
1 2 3 4 5
Child Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Location
1 2 3 4 5
1 2 3 4 5
Review of NICU - St Peter's,
8th May 2020

The team was amazing with our baby girl Annie from start to finish

Recommend
1 2 3 4 5
Respect
1 2 3 4 5
Child Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Location
1 2 3 4 5
1 2 3 4 5
Review of NICU - St Peter's,
8th May 2020

NICU was very good, but after moving down to transitional I’ve had so much stress. Not enough support or understanding there

Recommend
1 2 3 4 5
Parent Dignity
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Suitable Location
1 2 3 4 5
 
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Resources

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