St Peter's Hospital
Review of A&E St Peters, written by a patient
11th January 2021
The initial triage nurse in utc was cold an unsympathetic, assuming I had turned up in a&e for a simple 'migraine' and sniffle when I was in agonising pain. He streamed me into the 'unimportant and can wait queue. Eventually after had to ask in the waiting room to be seen ASAP as I felt like collapsing. Once seen by the gp, he was fantastic, could tell there was something wrong and arranged a ct scan, sending me to a&e. I was looked after well by all staff there, nurses, doctors, porters, radiology department. I received plenty of morphine and had my diagnosis which required transfer to another hospital.
Better streaming and health care staff need to stop assuming that head pain is just a simple 'headache'
I don't feel I was listened to at all
There was blood smeared up the wall in the pitstop. I understand staff are busy but it's not really what I wanted to see