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St Peter's Hospital

Guildford Road, Chertsey, Surrey, England, KT16 0PZ
 
1 2 3 4 5 69,219 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
Page 69 of 69
 
1 2 3 4 5
Review of Blanche Heriot Unit - Colposcopy, written by a patient
9th October 2020



Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Blanche Heriot Unit - TWR Team, written by
9th October 2020



Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
Rating not given.
Safe Way
Rating not given.
Experience
1 2 3 4 5
1 2 3 4 5
Written by a patient
9th October 2020


Communication between hospital and family was very poor. Swan Ward telephone was rarely answered and no feedback post surgery was given to the family on the day of surgery which caused concern. Better support is needed to aid elderly patients who struggle with using a mobile phone as they are especially vulnerable during Covid restrictions. As a former chairman of Hammersmith Hospitals NHS trust, I was impressed by Swan Ward staff who were extremely patient and consistent in their care with vulnerable older patients. The ward was very clean but additional communication between the hospital and patient’s family is a key area for improvement especially when visiting restrictions due to Covid are in place.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Maxillofacial - St Peter's, written by a patient
8th October 2020


The Maxillofacial team at St Peter's are excellent, very professional and friendly. I felt very comfortable and relaxed during the removal of one of my wisdom tooth. I cannot thank Emma, Jo and the other lady (unfortunately I cannot remember her name) enough for the excellent job, approach to patient, kindness. I had an excellent experience at St Peter's - what a team of professionals! You are stars! Thank you very much once again.


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Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
1 2 3 4 5
Written by a carer
7th October 2020


I am extremely thankful to everyone in NICU for all the support and treatment that the amazing staff give out couldn’t of wished for any other place to look after our beautiful daughter Madison thank you all so much xxx

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a carer
24th September 2020


I accompanied my elderly father yesterday to A&E. My father is very hard of hearing. I was able to stay with him all the way through his care pathway. Thank you to Ben, UCC, Becky, Triage, Mimi, ECG-bloods-cannula, Julian, Reg and the brilliant pottering team, staff on reception & CT. We were very well cared for. Joanne & Jim

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
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Page 69 of 69
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Resources

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