st-peters-hospital-1

St Peter's Hospital

Guildford Road, Chertsey, Surrey, England, KT16 0PZ
 
1 2 3 4 5 69,211 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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Page 6 of 75
 
1 2 3 4 5
Review of Urgent Treatment Centre - Adult, written by a patient
5th January 2021


I did not expect to be referred to St Peter’s, however on arrival I was assessed very quickly and the passed through to the right department where I as immediately met and allocated a seat. It was lunchtime and I was offered a hot meal, I accepted a sandwich and a coffee. I was given a scan which was clear and the interviewed by a doctor where my injury was discussed and then discharged. I have no complaints and must thank NHS and St Peter’s for their excellent service.


The only complaint I have is the very short acute angled speed humps. I have discovered that unless one stops and drive very very slowly over the hump the car bottoms on the hump. The misleading thing is that the speed limit is 20 MPH, with these humps the speed limit should be much lower.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
1 2 3 4 5
Review of A&E St Peters, written by a patient
5th January 2021


Overall outstanding care


Happy with all that was done for me

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
1 2 3 4 5
Review of Urgent Treatment Centre - Adult, written by a patient
5th January 2021


I went in with a hurt arm suspected broken. I was sent away in minutes without an x ray and told it was just bruised. I went to a private clinic 10 days later for an x ray and my arm was broken.


X rated my arm

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
1 2 3 4 5
Review of Urgent Treatment Centre - Adult, written by a family member
4th January 2021


Prompt assessment and referral to X-ray and reviewed very quickly after imaging. Good hygiene measures at the door to keep environment as safe as possible.


Was parent with a newborn- would have appreciated not having to be outside on my own for too long but I guess it cannot be helped in current climate.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
1 2 3 4 5
Review of Urgent Treatment Centre - Adult, written by a patient
4th January 2021


Even with this pandemic going on staff and doctors where brilliant.


Nothing you’re doing a great job

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
1 2 3 4 5
Written by a patient
4th January 2021


The staff during the angiogram were professional and sensitive. They perfectly handled the most emotionally dramatic moment of my life.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Urgent Treatment Centre - Adult, written by a patient
4th January 2021


Fantastic treatment at St Peters in the middle of a pandemic all staff were absolutely amazing - thank you so much


Nothing keep doing what your doing

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
1 2 3 4 5
Review of Paediatric A&E - St Peter's,
4th January 2021


Thank you so much once again to all at St.P's First visit with my 11 year old Darcey Roddy with suspected foot fracture. Fantastic treatment. 2nd time. New Years day 7.30pm. Sever migraine. Loss of feeling in face & hands. Thank you Nurse Alison. Doctor Alex & our amazing female Consultant.Aplogies for the lack of name. Everyone was amazing, kind & helpful. Thank you so much N.H.S....You really are all Angels. This is such a difficult time. Keep safe.. Rebecca & Darcey x Darcey said thank you for the cheese sandwich & Borbon biscuits x


Nothing at all...

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Parent Dignity
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Suitable Location
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
1 2 3 4 5
Review of A&E St Peters, written by a patient
4th January 2021


Staffs working on the new year were amazing. Including the porters .Caring and dedicated staff with smiles on their faces despite working in a busy area. They made me feel safe.


Keep it up

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
1 2 3 4 5
Review of Urgent Treatment Centre - Adult, written by a patient
4th January 2021


Very impressed on the cleanliness and COVID precautions. Seeing staff cleaning the seat when a patient left made me feel safe.


Staff at the waiting area needs to be aware that patients can over hear telephone conversations with other doctor and be mindful what they say. As not to make parents feel that their attendance was inappropriate.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
 
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Resources

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