St Peter's Hospital

St Peter's Hospital 2020-12-15 Person 2 5 0

As a health professional myself, I was appalled by the total lack of empathy and privacy. The paramedic I saw came to the waiting area and; 1. Didnt even attempt to say my name. I know it is long and 'foreign' but at least try. They merely assumed it was me ( assuming based on my looks / race) and came and asked me what my name was. 2. Proceeded to talk about my x-ray results whilst still in the waiting room and asked me to stand so they could see for themselves that I couldn't weight -bare. All this in front of other patients. 3. After satisfying himself that I was struggling, he told me that he would see me but my x-ray was clear ( I.e. no fractures/ breaks). This dissmissive attitude was totally unnecessary given that I patiently waited for my turn to be seen. 4. After a very rushed consultation, I was given crutches and a 30 second instruction on how to use them before being ushered on my way out. I proceeded to hop my way down the corridor. Crutches aren't as easy to use as they appear ! Such a pity because everyone else I encountered was so kind.

1. Privacy - take me to a consulting room and then ask ans assess me. 2. Respect - irregardless of how I look and stop assuming things about people. I was ( and still am) in absolute agony when I put any pressure on my ankle and as a fellow health professional, I wouldn't turn up to urgent care if it wasnt urgent, especially during Covid-19 and rising numbers!

St Peter's Hospital 2020-12-15 Person 4 5 0

Aside from the abrupt staff attending the a&e entrance, the long wait to receive my x ray results and the rude nurse taking my temperature pre X-ray, the process was excellent.

Better signage: 1 For the new car park is needed please ✌️

St Peter's Hospital 2020-12-15 Person 4 5 0

All very good. Was told about the long wait and the nurse triaging despite being very busy kept everyone informed and was seen to quickly

None

St Peter's Hospital 2020-12-14 Person 5 5 0

They were very efficient and thorough. Thank you.

Not at all

St Peter's Hospital 2020-12-14 Person 5 5 0

Really happy with my experience with the physio Daniel martins very helpful and understanding. Cleanliness was not applicable on this occasion as it was a video call

St Peter's Hospital 2020-12-14 Person 5 5 0

Really good service and the doctor i saw was very nice and understanding. Everyone is doing an amazing job

Nothing

St Peter's Hospital 2020-12-11 Person 5 5 0

‘Spring in the Air’ I woke up at 5 this morning To the birds singing in the trees I laid back in my sack with my ears pinned back Like a concert with no entry fees The silence was Golden With that lick of clean spring air Just the song from a Thrush and her mates it was lush They were Two metres apart to be fair The morning dew on the grass Then the blue sky just appeared Not a cloud in sight now the birds songs slight Like a support act for the gig we cheered For a moment in these sad times I was free from all the hype The negative news and the smouldering fuse That seems to be smoked in a not peace pipe I thought long about my family My lovely mother dearest friends some foe My gorgeous son and his incredible mum Let this virus turn around and go ! My work colleagues my lovely neighbours Did they hear the same as me With the early song birds not short on words Chirping from the top of the trees For what is going on out there This morning’s gig instilled great vibes We are safe at home like a dog with a bone For our NHS we are full of pride Hats off to all our Posties On the front line been selected From our young and old some all alone They help keep us all connected Hats off to these volunteers Like worker Bees to their queens fresh hive They now take to the zone not a hint of a drone To help keep our human race alive What heart and pride they show Please all return fit and well We can all reflect show pure respect Let’s pray there’s no sequel ! Written By Mickey Brown.2020

‘Spring in the Air’ I woke up at 5 this morning To the birds singing in the trees I laid back in my sack with my ears pinned back Like a concert with no entry fees The silence was Golden With that lick of clean spring air Just the song from a Thrush and her mates it was lush They were Two metres apart to be fair The morning dew on the grass Then the blue sky just appeared Not a cloud in sight now the birds songs slight Like a support act for the gig we cheered For a moment in these sad times I was free from all the hype The negative news and the smouldering fuse That seems to be smoked in a not peace pipe I thought long about my family My lovely mother dearest friends some foe My gorgeous son and his incredible mum Let this virus turn around and go ! My work colleagues my lovely neighbours Did they hear the same as me With the early song birds not short on words Chirping from the top of the trees For what is going on out there This morning’s gig instilled great vibes We are safe at home like a dog with a bone For our NHS we are full of pride Hats off to all our Posties On the front line been selected From our young and old some all alone They help keep us all connected Hats off to these volunteers Like worker Bees to their queens fresh hive They now take to the zone not a hint of a drone To help keep our human race alive What heart and pride they show Please all return fit and well We can all reflect show pure respect Let’s pray there’s no sequel ! Written By Mickey Brown.2020

St Peter's Hospital 2020-12-10 Person 5 5 0

‘Pride Inside’ When you parents wake up this morning Please open your eyes with pride Feel eternally proud of each other With what’s going on deep inside Its people like you both Who give everyone a chance Now your prodigy steps into your shoes With their shields to take a stance They have worked and studied hard for this Their training will see them through They will face their fears with inner Cheers Like both of you will too Sit tight stay safe yourselves Because now they have set the tone As the days go by they will acclimatise They are now in their comfort zone Surrounded by their team mates They now know just what’s in store They will all rise to their personal prize Saving not one life but many more So when you’re sat at home together In your hearts deep down you knew With their standout claims for no personal gains They are just like Me and You ! Written By Mickey Brown.2020.

You are amazing people hence my personal poem to you all. ‘Pride Inside’ When you parents wake up this morning Please open your eyes with pride Feel eternally proud of each other With what’s going on deep inside Its people like you both Who give everyone a chance Now your prodigy steps into your shoes With their shields to take a stance They have worked and studied hard for this Their training will see them through They will face their fears with inner Cheers Like both of you will too Sit tight stay safe yourselves Because now they have set the tone As the days go by they will acclimatise They are now in their comfort zone Surrounded by their team mates They now know just what’s in store They will all rise to their personal prize Saving not one life but many more So when you’re sat at home together In your hearts deep down you knew With their standout claims for no personal gains They are just like Me and You ! Mickey Brown.2020. 07860 624185

St Peter's Hospital 2020-12-10 Person 5 5 0

‘ THANK YOU OUR’ ‘NHS’ Hats off to you our NHS Our Paramedics and Frontline Nurses Our Doctors and our Surgeons Who are now facing viral curses You go out to your work daily As one United medical team You all play your parts with your Purple Hearts

‘ THANK YOU OUR’ ‘NHS’ Hats off to you our NHS Our Paramedics and Frontline Nurses Our Doctors and our Surgeons Who are now facing viral curses You go out to your work daily As one United medical team You all play your parts with your Purple Hearts

St Peter's Hospital 2020-12-10 Person 4 5 0

Staff and treatment brilliant, staffing levels prevents a timely response time, so much time spent sitting there which does not help dedicated Doctors and Nurses.

As above staffing levels