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Written by a family member
29th January 2021


The care delivered was affected by the pandemic. It is hard to feel comfort and reassurance from someones dressed in full PPE. The help from the bereavement councillor was excellent. The wait felt too long though...

Suggested improvements
There was discussion and written information about services that were not available which was hard.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience