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Written by a private patient
19th November 2021


St Mary's is obviously an older facility, but the staff working in the hospital at all levels was outstanding. Some of the public areas could have been a bit cleaner. But the main concern we had was regarding signage, which is at times very confusing. Since the maze of rooms can obviously not be easily changed, it might be worth developing an online map (or even an app) that can be directly accessed via one's appointment email, which would guide you automatically to the correct location upon arrival.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe