St Mary's Hospital

London Road, Kettering, Northamptonshire, England, NN15 7PW
 
21,121 reviews

Reviews

Recommend
Dignity/Respect
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Information
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Staff

Reviews

 
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Review of Sandpiper Ward
9th June 2023


Got questions answered and helped me through things.

Suggested improvements
Food.

Dignity/Respect
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Safe
Supported
Rating not given.
Spiritual needs
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Experience
 
Review of Sandpiper Ward
9th June 2023



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Review of Sandpiper Ward
9th June 2023


I felt supported.


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Involvement
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Safe
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Rating not given.
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Review of Community Team for People with Learning Disabilities -North
31st May 2023


[name removed] gave our daughter the opportunity to be part of an interview panel which is wonderful for someone like our daughter who has a learning disability. It makes her feel worthwhile. The team here always been so kind and thoughtful to our daughter.

Suggested improvements
Nothing- [name removed] always goes above and beyond.

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Review of Hand Therapy Service
30th May 2023


I have had the best care, I was listened to and because I was I got the right tests and the right diagnosis, the physiotherapist helped me every step of the way and her advice was so helpful, she gave me exercises that helped enormously and I cannot thank her enough, from the first day to now I have had expert care, thankyou [name removed] your a true professional. First class care.

Suggested improvements
I honestly do not feel that any more could have been done and certainly not any better.

Experience
Dignity/Respect
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Safe
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Review of Hand Therapy Service
30th May 2023


I find the two questions very intriguing as I was there for a broken hand only not for spiritual or a cultural experience.

Suggested improvements
Stop asking questions that have got no context or relevance to the purpose of my visit .I would like to add that I found [name removed] who treated me very professional and empathetic with my situation and she will be a star in the future.

Experience
Dignity/Respect
Involvement
Information
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Safe
Supported
Spiritual needs
Cultural needs
 
Review of Hand Therapy Service
29th May 2023


I have been impressed on every visit with the care I have received. [name removed] took the time to listen to my concerns and explain thoroughly the programme I needed to follow for progress to be made. She was encouraging and supportive throughout and very easy to work with as I felt she valued me as an individual and wanted me to achieve the optimum outcome within the constraints of my injury. I am unable to answer the faith question as it was not relevant to the treatment I needed though I am certain that my needs would have been met had they needed to be.

Suggested improvements
There really is nothing that I can identify that needs improvement: in addition to the clinical care I received, the reception staff were polite and the waiting area adequate. All in all a very positive experience.

Experience
Dignity/Respect
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Staff
Safe
Supported
Rating not given.
Spiritual needs
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Cultural needs
 
Review of Orchard Ward
25th May 2023


One of the best meeting's we have attended.


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Safe
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Spiritual needs
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Review of Orchard Ward
25th May 2023


Staff explained everything in a caring manor and in way's we understood.


Dignity/Respect
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Staff
Safe
Supported
Spiritual needs
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Experience
 
Review of Hand Therapy Service
25th May 2023


From the outset, [name removed] has been professional, warm, caring, and upbeat, ensuring I understood exactly what we were trying to achieve. I always felt comfortable and confident to ask any questions. [name removed] has guided me through my therapy in the most positive way and I would not hesitate to recommend her and the service.

Suggested improvements
I cannot think of anything that would have improved my experience.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
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St Mary's Hospital was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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