Reviews
Reviews
Service is very professional.
* Friendly physio, very encouraging and motivating.
* Exercises given were appropriate and achievable.
* Big improvement seen in mobility since beginning of treatment.
Very welcoming and also gave me more wider information that isn't always given. Good process.
Timeless - took 2 yrs from GP referral.
We are very sorry to read this review which does not reflect the service we try to provide and must have been very upsetting to you. Whilst we are not able to identify the consultant, we will use your comment to stress the need for all staff to listen to and understand patient needs. Our long waiting list is due to new monthly referrals far outstripping our resources set by commissioners. This is not acceptable and frustrating for patients and we are working with commissioners to increase capacity.
Good to get a diagnosis. Would be better not to have long waiting time.
It was a very helpful cause (social eyes). It was given me lot's of confidences.
Wheelchair accessible rooms please lights to bright.
Quiet waiting area would be helpful friendly and helpful staff good explanation etc.
Very helpful to relate condition to personal experiences feelings.
We do have wheelchair access at St. Mary’s, and usually check with clients if we need to turn off the lights. Unfortunately they are not dimmable. Unfortunately it’s not possible to ensure a quiet waiting area.