St Mary's Hospital

London Road, Kettering, Northamptonshire, England, NN15 7PW
 
21,121 reviews

Reviews

Recommend
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Reviews

 
Page 444 of 2114
 
Review of MSK OT Hand Therapy written by a patient
11th October 2019


Service is very professional.

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Review of Early Intervention written by a family member
11th October 2019


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Review of Children's Therapy Services - Occupational Therapy- South
11th October 2019


Recommend
Rating not given.
Kindness
Understanding
Listening
Safe
 
Review of Community Therapy Services written by a patient
11th October 2019


* Friendly physio, very encouraging and motivating. * Exercises given were appropriate and achievable. * Big improvement seen in mobility since beginning of treatment.

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Review of Community Therapy Services written by a patient
11th October 2019


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Review of ADHD & Aspergers written by a patient
11th October 2019


Very welcoming and also gave me more wider information that isn't always given. Good process.

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Review of ADHD & Aspergers written by a patient
11th October 2019


Timeless - took 2 yrs from GP referral.

2019-12-10 09:30:23
Response from St Mary's Hospital

We are very sorry to read this review which does not reflect the service we try to provide and must have been very upsetting to you. Whilst we are not able to identify the consultant, we will use your comment to stress the need for all staff to listen to and understand patient needs. Our long waiting list is due to new monthly referrals far outstripping our resources set by commissioners. This is not acceptable and frustrating for patients and we are working with commissioners to increase capacity.

Recommend
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Rating not given.
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Review of ADHD & Aspergers written by a family member
11th October 2019


Good to get a diagnosis. Would be better not to have long waiting time.

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Review of ADHD & Aspergers written by a patient
11th October 2019


It was a very helpful cause (social eyes). It was given me lot's of confidences.

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Rating not given.
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Review of ADHD & Aspergers written by a patient
11th October 2019


Wheelchair accessible rooms please lights to bright. Quiet waiting area would be helpful friendly and helpful staff good explanation etc. Very helpful to relate condition to personal experiences feelings.

2019-12-10 09:30:44
Response from St Mary's Hospital

We do have wheelchair access at St. Mary’s, and usually check with clients if we need to turn off the lights. Unfortunately they are not dimmable. Unfortunately it’s not possible to ensure a quiet waiting area.

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Page 444 of 2114

St Mary's Hospital was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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