Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
St Mary's Hospital
2015-01-29
Person
4
5
0
Review of Orchard Ward
written by
29th January 2015
Very impressed with staff and the design of the ward. Think everything is fine as it is.
St Mary's Hospital
2015-01-29
Person
5
5
0
Review of Orchard Ward
written by
29th January 2015
First class.
St Mary's Hospital
2015-01-29
Person
5
5
0
Review of Community Therapy Services
written by
29th January 2015
V.g.
St Mary's Hospital
2015-01-29
Person
5
5
0
Review of Children's Therapy Services - Physiotherapy
written by
29th January 2015
She has been given excellent, thorough personal care. She has made absolutely brilliant progress. Her physio has been fabulous with her.
St Mary's Hospital
2015-01-29
Person
5
5
0
Review of Children's Therapy Services - Occupational Therapy- North
written by
29th January 2015
St Mary's Hospital
2015-01-28
Person
5
5
0
Review of MSK OT Hand Therapy
written by
28th January 2015
The care was excellent, care and treatment was explained to me.
Time was given for appointments so I could fit them into my work hours.
Text message service very useful.
Being able to access this service in the town is of great benefit. Better than having to travel to other towns as not a driver.
Staff were helpful, supportive and always polite.
St Mary's Hospital
2015-01-28
Person
4
5
0
Review of Avocet Ward
written by
28th January 2015
Pretty good communication and compassionate staff, with a good sense of humour, (sometimes) lol!.
2015-05-14 14:19:56
Response from St Mary's Hospital
Thank you for your feedback which we take very seriously. We have looked at our staffing levels on our inpatient wards and are satisfied that we can provide care in a safe way. However, we have had to rely recently on an unusual number of temporary staff which, we realise, does not always provide the continuity and quality of care that patients expect. We are actively recruiting more permanent staff and, wherever possible, using the same temporary staff so they get to know patients. We are also training the temporary staff so that they can better support regular staff with activities both within and outside the hospital. We will be closely monitoring feedback.
St Mary's Hospital
2015-01-28
Person
0
5
0
Review of Avocet Ward
written by
28th January 2015
St Mary's Hospital
2015-01-28
Person
5
5
0
Review of MSK OT Hand Therapy
written by
28th January 2015
Very friendly, well informed and listen to patients needs.
St Mary's Hospital
2015-01-28
Person
5
5
0
Review of MSK OT Hand Therapy
written by
28th January 2015
Jane has been thoroughly professional and offered me advice and support.
My concerns have been listened to and taken seriously.
The advice has been achievable and management of my symptoms attainable.
I can now continue at home to improve my symptoms.
