St Mary's Hospital

London Road, Kettering, Northamptonshire, England, NN15 7PW
 
21,121 reviews

Reviews

Recommend
Dignity/Respect
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Information
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Staff

Reviews

 
Page 170 of 2114
 
Review of Children's Physiotherapy Service
17th November 2021



Kindness
Understanding
Listening
Safe
Experience
 
Review of Children's Integrated Assessment Service
17th November 2021



Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Parent Dignity
Experience
 
Review of Urgent Care and Assessment Team - North
17th November 2021


After initial call from OTT number unsure./nAfter 4pm appointment face to face better (Wife's point of view)

Suggested improvements
The call from OTT number in morning was very cold and unreassuring if stephen took call we would not have turned up I called visit went number back to reassure me.

2021-11-30 11:24:57
Response from St Mary's Hospital

I am sorry this happened. I have passed your comment to the manager for a full explanation. Best wishes, Hugh Jones, Patient Experience Manager

Dignity/Respect
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Safe
Supported
Spiritual needs
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Experience
 
Review of Urgent Care and Assessment Team - North
17th November 2021


My own feelings.


Dignity/Respect
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Staff
Safe
Supported
Rating not given.
Spiritual needs
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Experience
 
Review of Urgent Care and Assessment Team - North
17th November 2021


Lovely staff.


Dignity/Respect
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Safe
Supported
Rating not given.
Spiritual needs
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Review of CAMHS Medics (North)
17th November 2021


Listened and understood.


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Safe
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Cultural needs
Parent Dignity
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Review of CAMHS Medics (North)
17th November 2021


Because I did. :)

Suggested improvements
Nope as found it helpful!!

Kindness
Understanding
Listening
Safe
Experience
 
Review of Urgent Care and Assessment Team - North
17th November 2021


I felt listened to and cared for.


Dignity/Respect
Involvement
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Staff
Safe
Supported
Rating not given.
Spiritual needs
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Experience
 
Review of Children's Integrated Assessment Service
17th November 2021


Issac had a lovely play during the session.

Suggested improvements
It was perfect.

Dignity/Respect
Involvement
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Staff
Safe
Supported
Cultural needs
Parent Dignity
Experience
 
Review of CMHT Rockingham Triangle
16th November 2021


Dr laurence wasn’t on time appointment wise but I didn’t fee rushed to make the time up . Was new in meeting him and despite being known to cmht for many years he treated me with repeat and questions about my needs/difficulty and not just reading PowerPoint of my notes.

Suggested improvements
Well standing long period of time is difficult and unfortunately no seats due to Covid restrictions. No updates on delayed appointments so was in great deal physically pain standing for over 40 minutes .

Experience
Dignity/Respect
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Safe
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Page 170 of 2114

St Mary's Hospital was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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