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Written by a family member
22nd March 2017


The ladies providing the service were lovely and very professional - they quickly understood my child in order to give the appropriate treatment - equally important, they made him feel safe and comfortable. In terms of improvement - I can't think of anything that would have improved our experience. The ladies however seem to feel they need to apologise for some of the handouts they use - this I am guessing is not top of the list in terms of funding but might be worth asking them what would help them.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported