Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
St Mary's Hospital
2023-07-11
Person
5
5
0
Review of CMHT Rockingham Triangle
11th July 2023
I have seen many different members of the mental health team over the years. I met [name removed] Community Psychiatric Nurse in person for my Assessment of Needs a few weeks ago and have just had an ad-hoc Teams call with her to support me further as I was struggling completing a form. She's made it clear she's always on hand to support me.
[name removed] is the best nurse I have met so far. She's incredibly calming, understanding and makes you feel "seen". Her kindness really helps me open up more and talk. She let me explain my symptoms without asking leading questions or making assumptions or putting me in a box based on my previous notes. She listened fully before trying to explore more. I really feel like she gets me and all my quirks. Through her I have found that struggles I've experienced could potentially be linked to ADHD. She has given me so much support and links to groups that can support me, whilst I start my journey through diagnosis that could take many years.
She is an absolute asset to the NHS and the Mental Health team.
I'm very very thankful to have her to support me and appreciate all she has done for me so far and I'm sure will continue to do.
All the members of the mental health team have been good, but [name removed] has something about her that makes me feel better, even after a 30min conversation. She "gets" person-centred care completely.
More dedicated nurses like [name removed], please!!
Suggested improvements
Nothing
St Mary's Hospital
2023-07-11
Person
4
5
0
Review of CMHT Rockingham Triangle
11th July 2023
Experiences
Suggested improvements
Maybe spend bit more time with patients
St Mary's Hospital
2023-07-11
Person
5
5
0
Review of CMHT Rockingham Triangle
11th July 2023
Very nice support
Suggested improvements
Everything ok
St Mary's Hospital
2023-07-06
Person
5
5
0
Review of CMHT Red Kite
6th July 2023
Very listened to
Felt respected
Easy to talk to
Suggested improvements
N/A
St Mary's Hospital
2023-07-06
Person
5
5
0
Review of CMHT Red Kite
6th July 2023
Good Service by [name removed] today
Suggested improvements
n/a
St Mary's Hospital
2023-07-06
Person
4
5
0
Review of CMHT Red Kite
6th July 2023
Given an appointment and care plan quickly
Suggested improvements
Having courses available outside of working hours
St Mary's Hospital
2023-06-29
Person
5
5
0
Review of CMHT Red Kite
29th June 2023
I feel I am now being supported and I will gain support that I need
Suggested improvements
n/a
St Mary's Hospital
2023-06-29
Person
5
5
0
Review of Hand Therapy Service
29th June 2023
No problems and I was more than happy with the care and helpful information I was given
Suggested improvements
Not really sure anything could have been done any better to be honest
St Mary's Hospital
2023-06-27
Person
4
5
0
Review of Hand Therapy Service
27th June 2023
I don't feel the last 2 questions are relevant to the care and treatment I received.
Suggested improvements
I am very satisfied with the help and advice I received. [name removed] was very easy to talk to, provided a personal exercise plan and offered practical advice, which was supported by the group hand therapy session I attended.
[name removed] stressed that I should asked to be referred again for additional help and support should my hands deteriorate further.
St Mary's Hospital
2023-06-27
Person
4
5
0
Review of Hand Therapy Service
27th June 2023
The last two Questions were not televant to the health care o received which as ot should always be.
Suggested improvements
The service was excellent and could not be faulted !!
