Reviews
Reviews
Overall an excellent service, especially considering the type of procedure.
Excellent, efficient, polite and competent staff who were all very kind and helpful.
Very polite, helpful and informative staff.
Patient and full explanations given.
I feel the staff at St. Mark's Hospital have always given me excellent care. Thank You
Lovely atmosphere in the procedure room, I was able to follow everything that was going on. Very professional and caring treatment and a good working, respectful relationship between those involved. Nice badinage. All female team (which definitely helps) and because I had had the procedure before, I was able to relax and ask questions. Occasional gas and air used (I was in control), but not much and I didn't need or want sedation. Felt comfortable, everyone helpful and friendly.
I attended my follow-up colonoscopy procedure on the 15th June 22 at St Marks Hospital. St Marks Hospital provides an excellent care and support for bowel issues. The team that carried out my colonoscopy were friendly, kept me informed at each stage plus organizing the next follow up session when the procedure was completed. I had the same excellent experience in June 21.
I would like to thank the following team who carried out the colonoscopy who made a difficult process very easy and are a credit to St Marks Hospital & the NHS:
Endoscopist: Dr Adam Haycock
SSP's : Den & Honey
Nurses:
Adel & Jocelyn
Amazing staff and care
On the whole the staff were attentive, efficient and kind but I felt they overstretched a lot of the time, maybe due to staff shortages.
Amazing care always received at St Mark. I had left a message with the IBD Nurse to email me my blood test results and Lisa promptly sent them to me, much appreciated!
The individuals involved in my were excellent, it seemed however that they are hampered by poor processes and organisation - e.g. no sharing of information with the patients or among themselves.