Login   Register
 
 
 
st-margarets-hospital-1

St Margaret's Hospital

The Plain, Epping, Essex, England, CM16 6TN
 
1 2 3 4 5 33 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
 Write a review

Reviews

 
« ‹ 1 2 3 4 › »
Page 1 of 4
 
1 2 3 4 5
Review of Roding Ward,
18th November 2023


Brenda resported it was fantastic, like a 5 star hotel.

Suggested improvements
Brenda resported, 'nothnig' its been fantastic!

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Safety of care
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Inpatient Care - Plane Ward,
16th November 2023


Suggested improvements
Would be good if everyone. Would liaison with each other from staff nurses to doctor.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Safety of care
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Roding Ward,
12th November 2023


The care was very good all staff very happy. I really started to enjoy it and smile its been ages!!

Suggested improvements
Nothing.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
Rating not given.
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Safety of care
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Roding Ward,
8th November 2023


Staff were very kind and caring.

Suggested improvements
Let you go out hour if you are loud.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Safety of care
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Roding Ward,
8th November 2023


All staff are caring and considerate.

Suggested improvements

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Safety of care
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Roding Ward, written by
27th October 2023


More activities would be good, more kind of food perhaps but overall not too bad.

Suggested improvements
Larger dinner and (tea) and smaller lunch. Better breakfast (Bacon etc) also breakfast later 8-30.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Safety of care
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Inpatient Care (Poplar Ward),
25th October 2023


My Dad was in Popular ward for several weeks over 2 occasions. There was poor communication with the family. The physio he was promised was merely walking to the door and back. Things that were promised, by doctors, did not happen. In fact, my mum had to sort one of the major things herself. He was left in a wet bed over night, after a bottle he had used for the toilet tipped. Two members of your staff had an argument in front of my dad about whether a wet bed should be changed immediately or wait until the morning. Upon further investigation, it appears it is your protocol to leave elderly patients in a wet bed all night until the morning shift arrive. On his final morning, in your so called care, he asked for a bottle to got the toilet and was told there were none and he was expected to wet himself, which he had to. This is appalling and humiliating. As a family, we are astonished that this was allowed to happen. Who do I need to speak to, to take this further?

Suggested improvements
Everything

2023-10-27 10:18:55
Response from St Margaret's Hospital

We are so sorry to read the experience your father has had. We are keen to discuss your review with you, however as reviews are left anonymously, currently we have no way of identifying you to appropriately respond. Please could you email the Patient Experience Team inbox epunft.pet@nhs.net for us to get in touch with you directly. We have also notified the ward manager and complaints team of this review and will be asking for their contribution in addressing the issues raised.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Safety of care
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Roding Ward,
5th October 2023


The questionnaire tells you.

Suggested improvements
None.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Safety of care
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Roding Ward,
5th October 2023


Suggested improvements

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Safety of care
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Roding Ward,
15th September 2023


With one exception the staff were excellent.

Suggested improvements
To step giving attends medication in the middle of meals. This practice appears to be for the conference of the staff and not the benefit of patients.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Safety of care
1 2 3 4 5
Report this review
 
« ‹ 1 2 3 4 › »
Page 1 of 4
{{category}} working at St Margaret's Hospital ({{entities.length}})
Order by: surname | rating | review count
{{entity.name}}
{{getReviewCountLabel(entity.review_count)}}
{{entity.name}} {{getReviewCountLabel(entity.review_count)}}
 

Resources

Short link to review St Margaret's Hospital: http://iwgc.net/eb423