St. Lukes Hospice

Stamford Road, Turnchapel, Plymouth, PL9 9XA
 
1 2 3 4 5 2,099 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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Page 1 of 18
 
1 2 3 4 5
Review of St. Lukes Brooklands - Community Team, written by a family member
13th March 2020

They looked after us as well as patient. We were very happy to have dad at home in his last days. Could not do without St. Lukes.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
1 2 3 4 5
Review of St. Lukes Brooklands - Community Team, written by a family member
13th March 2020

The fast response when needed. The care and compassion of the staff. The supply of specialist equipment.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
1 2 3 4 5
Review of St. Lukes Brooklands - Community Team, written by a patient
13th March 2020

Do not want to be told how to lead the short time I have left. I have mostly managed for over 50 years.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
1 2 3 4 5
Review of St. Lukes Brooklands - Community Team, written by a patient
13th March 2020

My initial appointment at home, with a nurse today, was all I cared have wished for the palliative care plan answered all my queries, and it was so calming and reassuring, to learn about the round the clock support. Thank you to all in the community team, for your sterling work at St. Luke's.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
1 2 3 4 5
Review of St Luke's Brooklands - EOL Urgent Care, written by a family member
13th March 2020

The staff have been exceptional in looking after my wife, myself and my family we cannot thank them all enough. The service is already excellent and therefore I can honestly say I cannot see how they could improve.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
1 2 3 4 5
Review of St. Lukes Brooklands - Community Team, written by a family member
13th March 2020

From the moment we had contact with St. Luke's we felt as if a weight had lifted from our shoulders both with Debbie and the at home team and all the staff we dealt with in Derriford hospital we felt we were in the hands of caring professionals who understood our needs but more importantly had the expertise knowledge and resources to address the situation I cannot praise everyone highly enough.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
1 2 3 4 5
Review of St. Lukes Brooklands - Community Team, written by a patient
13th March 2020

I was given information I did not have previously, which was useful. Some of my anxieties were relieved.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
1 2 3 4 5
Review of St Lukes Turnchapel - Inpatient Team, written by
5th March 2020

I wasn't a patient or family member but worked there as a volunteer for the day and just want to thank the staff as they was a amazing and taught me so much in one day and seeing them with the patients was 1st class care. St lukes was lovely and clean and there was places you can seat and think for anyone that needed time it was so calm and felt peaceful for the patients. I would recommend this place to anyone and I would even put my own family member here if needed as I know they will get the care that needed well done too you all and thank you for lovely experience will remember my day there and since leaving that one day has touched my heart keep up the amazing work you all do :))

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Care and treatment
1 2 3 4 5
Staff
1 2 3 4 5
Trust Staff
1 2 3 4 5
Satisfied with support
1 2 3 4 5
1 2 3 4 5
Review of St Lukes Turnchapel - Inpatient Team, written by a patient
27th February 2020

Staff consistently demonstrated empathy with, and understanding, patients symptoms and concerns. They were proactive in their approach and decisive in making decisions. Facilities were/ are good though if there was one slight area for improvements it would be in general repairs eg broken light bulb.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
1 2 3 4 5
Review of St Lukes Turnchapel - Inpatient Team, written by a patient
27th February 2020

Today I was fortunate to have sister Karen looking after me who was very kind and caring and always, with a smile on her face which brightened up my mood many times. I believe she went above and beyond. I was also very lucky to have sister Nicola looking after me and she too went above and beyond and some. Sorry Karen, it was the 'freeze top' that shaded it. : )

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
 
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Resources

Short link to review St. Lukes Hospice: http://iwgc.net/ejn4e